Melody of Hope
Privacy Policy
Effective Date: 11/01/2025
Melody of Hope (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website at https://melodyofhope.org
Learn more about Melody of Hope’s commitment to Accessibility.
1. Information We Collect
We may collect the following types of information:
- Personal Information — such as your name, email address, phone number, or mailing address, when you make a donation, subscribe to our newsletter, or contact us.
- Payment Information — if you make a donation, payment details are processed securely by our third-party payment processor; we do not store full credit card information.
- Automatically Collected Information — including IP address, browser type, and pages visited, gathered through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Communicate with you about our events, programs, and updates
- Process donations and send donation receipts
- Respond to your inquiries and requests
- Improve our website and outreach efforts
We do not sell or rent personal information to third parties.
3. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may control or delete cookies through your browser settings.
5. Your Privacy Rights
Under the General Data Protection Regulation (GDPR) (EU/EEA residents):
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
Under the California Consumer Privacy Act (CCPA) (California residents):
You have the right to:
- Request disclosure of the categories and specific pieces of personal information we collect
- Request deletion of your personal data, subject to certain exceptions
- Opt out of the sale of personal information (we do not sell personal data)
To exercise your rights, please contact us using the information below.
6. Donor Privacy Policy
Melody of Hope values the trust of our donors and is committed to protecting your personal information.
We collect and maintain donor information such as name, address, phone number, email, donation history, and payment details solely for:
- Processing donations and issuing receipts
- Communicating organizational updates and fundraising opportunities
- Maintaining accurate donation records
We will not sell, rent, or share donor information with any third party for marketing or fundraising purposes.
Access to donor information is restricted to authorized personnel and trusted service providers who assist us in fulfilling donations or communications.
Donors may choose to remain anonymous or opt out of communications at any time by contacting us.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions or would like to exercise your privacy rights, please contact us through our website’s contact page:
https://melodyofhope.org/contact/
Your Trust Matters
Proud Recipient of the Candid Platinum Transparency Seal 2025
Melody of Hope has earned the highest level of nonprofit transparency awarded by Candid.
The Platinum Transparency Seal reflects our commitment to accountability, openness, and ethical stewardship. Through Candid, we publicly share detailed information about our mission, leadership, finances, goals, and impact—so donors, partners, and the community can see exactly how we operate and how contributions are used.
Transparency isn’t optional for us. It’s a responsibility.
All of our financials, governance practices, and organizational metrics are available for public review.